Kevin Shackelford serves as Director, Delivery Operations, bringing expertise in client services, production and operations management for his design teams. Previously, he was the Senior Vice President, Creative Operations for North America. Kevin manages organizational creative processes and operations, client management, as well as, day-to-day trafficking, estimating and coordinating design projects for government, social marketing, health and public affairs clients.

Kevin provides creative support for the agency’s clients and account teams. Recent work includes development of creative, event signage and promotional materials for award-winning programs for The Clorox Company’s campaigns: Bleach It Away and Ick-tionary (2013 Diamond SABRE Award, 2014 PRSA Silver Anvil Award and Silver Anvil Award of Excellence); The Hershey Company’s campaigns: Simple Pleasures (2013 Silver Anvil) and Moderation Nation (2013 Gold SABRE finalist); and DoubleTree by Hilton campaigns: Little Things Project (2013 Silver Anvil, two Bronze Anvils, Gold SABRE Award) and DTour of a Lifetime (2014 Silver Anvil Award and Silver Anvil Award of Excellence). He also manages all design projects for MasterCard, which includes internal and external communications materials, infographics and brochures ( 2014 Silver Anvil) and recently managed design for Airlines for America (PRWeekCrisis or Issues Management Campaign of the Year, Gold SABRE, PRSA Bronze Anvil, two Silver Anvil Awards of Excellence).

Kevin has managed design and production for such organizations as Mastercard, the Centers for Medicare & Medicaid Services, the National Institutes of Health, the National Cancer Institute, the U.S. Food and Drug Administration, Hershey’s, Freddie Mac, Riggs Bank, The Washington Post, ManTech International Corporation and the Brookings Institution.

Through his work with large clients on branding, annual reports and other creative campaigns, Kevin has experience estimating, client management, project management, and process and operations management.

Kevin is a graduate of James Madison University with a Bachelor of Arts degree in mass communication.